Customer support officer

Full time Teleport Manpower Consultant in Sales & Marketing
  • Pakistan, Pakistan View on Map
  • Post Date : March 14, 2021
  • Apply Before : August 5, 2021
  • Salary: د.إ80,000 - د.إ125,000 / Monthly
  • 2 Application(s)
  • View(s) 724
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Job Detail

  • Experience 4 Years
  • Gender Any Gender
  • Qualifications Degree Bachelor

Job Description

Job Duties:

  • Provide consistent, accurate and timely communication to clients (US based) through verbal and written correspondence
  • Answer and call new and existing patients to set up appointments and deepen relationships with our client
  • Respond to clients’ needs by managing schedules and taking care of office related tasks
  • Maintain client files in their office management systems for processing all transactions
  • Process daily incoming mail, emails, voice mails and faxes
  • Processing medical billing/payments if required
  • Consistent follow up to ensure timely responses
  • Maintain client files accurately and consistently documenting conversations
  • Adhering to all other automation procedures
  • Handle appointment cancellations with care with adherence to guidelines

What we are looking for:

  • Customer service or sales experience [this is not a sales position]
  • Bachelors degree (4 year) is required. Preferably in a science field
  • Ability to organize, prioritize and self-manage workload
  • Preferably have medical billing experience
  • Ability to work in a team environment, with a positive attitude and willingness to help others
  • Able to work under pressure and time constraints
  • Very strong written and verbal English communication skills

Benefits:

  • Very strong Medical Insurance Package
  • Life Insurance
  • Dinner provided daily from local restaurants
  • Paid Time Off
  • Transportation to and from work
  • Annual Bonus equal to one month salary
  • Eid Bonus 25k
  • Bi-monthly Family Fun Nights
  • Bi-monthly Giving Back Charity Events

Required skills

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